Terms of Use

1. About these terms

These terms are an agreement between you and James Grimaldo, an individual software developer based in Mandaluyong City, Metro Manila, Philippines, who builds and runs Likom. Likom and Selyo are his apps, not separate companies. In these terms, "we" and "us" mean James Grimaldo.

By creating an account or using Likom you agree to these terms. If you don't agree, please don't use Likom. Our Privacy Notice explains how we handle your information.

2. Rewards belong to each store

Every card, point, punch, cashback balance, membership, promotion, gift card, voucher and ticket in Likom is offered by the business that issued it. That business sets the rewards and rules and is solely responsible for honouring them. Likom is the technology that records and works them out; we don't issue, guarantee, sell, fund or pay for any store's rewards, and we aren't a party to your dealings with a store.

• Points, punches and cashback have no cash value, can't be sold, transferred or swapped for money, and may expire under the card's rules.
• If a store closes, pauses your card, changes its rules or ends its program, its rewards may change or end too.
• Questions about a reward, a purchase, a refund or a store's service go to the store. We'll help with what our records show.

3. Your account

• You must be at least 13; under 18, with a parent's or guardian's permission.
• Give true details and keep them up to date. Keep your password and sign-in codes to yourself; you're responsible for what's done in your account until you tell us it was used without your permission.
• Your card QR is yours: don't share screenshots of it so others can earn or redeem.
• Be decent in usernames, gift notes, postcards and reviews: nothing illegal, hateful, harassing, misleading or someone else's private information.

4. What's not allowed

• Getting rewards you didn't earn: fake purchases, shared or copied QR codes, several accounts to claim a reward more than once.
• Trying to break into, overload, copy, scrape or reverse-engineer Likom, or get at other people's data.
• Using Likom for anything illegal, or to harm stores or other people.

We may remove content, reverse rewards obtained this way, and suspend or close accounts that break these terms or put others at risk. Where we safely can, we'll tell you why first, and you can reply.

5. Our app and your content

• Likom's software, design, names and logos belong to James Grimaldo. We give you a personal, non-transferable permission to use the app for its purpose while you follow these terms.
• What you add (your photo, username, gift notes, postcards, reviews) stays yours. You let us store, show and process it as needed to run Likom, for example showing your review on a store's page.
• If you send us ideas or feedback, we may use them freely, without owing you anything.

6. Changes to Likom

Likom is free for customers. We keep improving it, so features may be added, changed, paused or removed. We may also stop offering Likom altogether; if we do, we'll tell you at least 30 days before, where we can, so you can use what stores have given you.

7. Security and things outside our control

We protect Likom with security measures suited to the risk (see the Privacy Notice) and keep them up to date. Even so, no online service can promise it will never be attacked or interrupted.

We aren't responsible for loss caused by events beyond our reasonable control, such as attacks by criminals on our systems or our providers', outages of internet, cloud or power providers, or natural disasters, as long as we took reasonable care to prevent them and responded properly, including telling you and the authorities as the law requires. We're also not responsible for loss that happens because someone used your password, sign-in codes or phone that you shared or didn't keep safe.

8. What we're responsible for

Likom is provided "as is" and "as available", without promises that it will always be available, error-free or fit a particular purpose. To the fullest extent the law allows:

• We're only responsible for miscalculations: a mistake in how Likom calculated or recorded your points, punches, cashback or another balance, caused by an error in our software. Please tell us within 60 days of noticing it, so we can check our records.
• For a miscalculation, we'll correct the balance. If it can't be corrected, our total liability to you for all claims is limited to ₱100.
• We aren't liable for a store's rewards, prices, products, service or decisions; for interruptions or lost data; or for indirect or consequential losses, such as lost rewards, lost time or lost opportunities.

Nothing in these terms limits liability that the law doesn't allow to be limited, including for fraud, gross negligence or wilful misconduct, our duties under the Data Privacy Act, or your rights under the Consumer Act of the Philippines or the consumer laws of the country where you live.

If you break these terms or the law and a store, another person or an authority makes a claim against us because of it, you'll cover our reasonable costs of that claim, as far as the law allows.

9. Deleting your account

You can delete your account at any time in Likom → Me → Privacy → Delete account.

• Right away: you're logged out everywhere and hidden from Likom. Stores no longer list you and other people can't find you, and your cards close.
• Within 30 days: changed your mind? Log in again and your account comes back, with your cards and balances.
• After 30 days: your account is anonymised for good: everything that identifies you is erased, and your rewards are lost. This can't be undone.

We may close accounts that break these terms, or that have been unused for 2 years, after telling you first.

10. Changes, law and disputes

If we change these terms in a way that matters, we'll tell you in the app at least 30 days before the change takes effect, unless it's needed sooner for legal or security reasons. If you keep using Likom after that, you accept the new terms; if you don't agree, you can delete your account.

These terms are governed by Philippine law. Please contact us first so we can try to sort it out. Otherwise, disputes go to the proper courts of Mandaluyong City, Philippines, without taking away your right to go to the courts or consumer authorities where you live.

11. General

• We may transfer these terms and your account to a company James Grimaldo sets up to run Likom, or to whoever takes Likom over. Your rights under these terms and the Privacy Notice go with it, and we'll tell you.
• If part of these terms can't be enforced, the rest still applies. If we don't enforce a term straight away, we can still enforce it later.
• These terms and the Privacy Notice are the whole agreement between you and us about Likom. A store's own terms for its rewards are between you and that store.

Contact: [email protected] · Mandaluyong City, Metro Manila, Philippines